Listen Bridge Change empowers organizations and institutions to transform harm and conflict into opportunities to foster responsibility, ethical imagination, relationships, and collaboration. We offer a compassionate, confidential, and strategic thought partner to help leaders and teams problem-solve.
We specialize in restorative and transformative practices that positively impact the communication and culture of work and educational environments. Through customized coaching, training, and facilitation, Listen Bridge Change supports organizations to
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Establish community values and strengthen conflict resolutions skills
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Strengthen the relationships and communication between teams and leaders
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Identify root causes of harm and develop adaptable accountability models
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Create actionable pathways for accountability and collective problem-solving.
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Navigate difficult conversations and complex institutional dynamics
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Respond to harm and crisis with integrity and care
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Transform conflict into capacity through skill-building and culture change work
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Build positive group dynamics and tools for accountability
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And much more!
Our Services
Conflict Resolution Skills Training
This education and skills-building track is for individuals and teams interested in developing their conflict resolution skills. The customizable set of workshops, grounded in transformative and restorative practices, serve to strengthen the relationships, foundation, and overall collaboration of groups and teams. Workshops include but are not limited to the following: Transformative Approaches to Conflict 101 Understanding Your Conflict Style Difficult Communication Protocols Identifying Your Values Case Studies And more!
Coaching and Conflict Management for Leaders
One-on-one coaching sessions that support leaders to identify their strengths and areas of growth, while building up their tools and capacity to productively respond to crisis and/or active conflict and historical harm. Participants learn to enact values and leadership skills that support collaboration and proactive problem-solving.
Strategy and Team Facilitation
Are you and your team stuck in rut because you can’t decide how best to proceed? These facilitated sessions provide individuals and teams with decision-making support and assist with the process of identifying actionable pathways forward. These sessions can be used for large-scale decisions that require collective and community buy-in. EX: Bylaws, Changing Policy, Protocols, Practices and Procedures, Strategic Decision-making, Vision/Mission Statements, Hiring Decisions, etc.
Active Conflict and Difficult Conversations Facilitation
This is for individuals or teams that are in active conflict and/or whose historical tensions are leading to an overall harmful work environment. These sessions are trauma-informed and use restorative and transformative practices to de-escalate tensions and identify collective agreements that support relationship building and collaboration for the future. These sessions create an opportunity for groups to reimagine how to relate to each other in the aftermath of conflict and harm.
How to Enact Your Values (Consultation)
This is for institutions, organizations, and/or teams interested in an assessment and recommendations to establish transformational change that align with their values. The recommendations are based on examining the structures, skills, and relationships that enable positive change and values-enacted decision-making.
Our Impact
Listen Bridge Change has trained hundreds of leaders and teams and partnered with a broad range of organizations and renowned institutions to support their capacity to:
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Navigate complex institutional dynamics
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Respond to ever-changing forms of harm and crisis, and
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Implement strategies for change
Client Stories
“Dr. Méndez provides highly impactful professional service, including being a confidential advisor for leaders, running skill-building workshops, and holding space for important, difficult conversations to effectively occur. Through our four years of working together, I have come to think of her as an important member of my cabinet and I cannot imagine a more impactful facilitator and consultant.”
Kendra Spence Cheruvelil
Dean, Lyman Briggs College
Professor, Department of Fisheries and Wildlife & Lyman Briggs College, Michigan State University
“The practices that Xhercis presented within the Conflict Style workshop helped our team connect more deeply and helped us gain skills to be used in both personal and work life. Learning these skills helps break generational trauma. They are skills that help us heal and help us keep moving/transforming. Thank you for leading by example, making these lessons visible, and helping us gain skills to be empowered and transform together. I know this is what will help our community uplift and care for each other overall.”
Rebecca Gomez, Program Director, Trauma to Transformation Program, Tia Chucha’s Centro Cultural and Bookstore
“Thank you again for your work with Aunt Lute and for how
straight-forwardly you approach the work to be done. Such a pleasure…”
Joan Pinkvoss, Former Executive Director, Aunt Lute Press
“Her questions were very useful for leading us towards action through thinking individually and collaboratively. That is so often missing in all of these workshops. I learned so much and really appreciated her approach to just diving in and discussing messy situations. Many, many thanks to Xhercis!”
Coalition of Women in German
Xhercis Méndez
Lead Facilitator and Conflict Mediator
Dr. Xhercis (Sir-Sis) Méndez, is a compassionate educator, facilitator, and strategist dedicated to helping institutions and organizations transform harm and conflict into opportunities for accountability, healing, and growth. With over 20 years of experience in education and facilitation across organizational, K-12, and higher education settings, Xhercis specializes in restorative and transformational practices that foster healthy, collaborative, and sustainable work environments.
As the founder and lead facilitator of Listen-Bridge-Change Consulting, Xhercis has trained and coached hundreds of leaders, faculty, staff, and students nationwide. Her work focuses on identifying root causes of harm, building community values, and creating actionable pathways toward accountability and healing. Her work with renowned institutions such as Harvard, Penn State, USC, and Michigan State University, has focused on creatively navigating complex institutional dynamics, responding to ever-changing forms of harm and crisis, and implementing transformational culture change.
She has a rich experience in educational settings and has served as a professor of Gender and Sexuality Studies, African American and African Studies, and Philosophy, and the Director of Education for Love, Peace and Spades, an educational initiative using gameplay to teach conflict resolution skills to children in K-12. At the level of systems change, she is a founding member of the Collective for Justice, Equity, and Transformation (CoJET) at CSU Fullerton, and the Mellon grant funded HuMetricsHSS team which promotes values alignment in scholarly practices and decision-making. Xhercis is committed to promoting approaches rooted in curiosity, consent, creativity, and ethical imagination. Throughout her work she invites and empowers individuals and teams to take responsibility, build up their conflict resolution skills, and to reimagine their relationships and connections.
As a system-impacted child of Puerto Rican factory workers and the first in her family to attend college, Xhercis brings a deep understanding of navigating systemic challenges and the resilience needed to overcome them. Her mission is to transform conflict into capacity, fostering well-being for a broad range of communities, groups, and leaders.
Contact Us
Have a question or need more information? Feel free to reach out to us. Our team is here to assist your organization.
Our Services
This is an education and skills-building track for individuals and teams interested in building up their conflict resolution skills.
This varied and customizable set of workshops, grounded in transformative and restorative practices, serve to strengthen the relationships, foundation, and overall collaboration of groups and teams.
Conflict Resolution Training and Facilitation
Workplace Communication Training
One-on-one coaching sessions that support leaders to identify their strengths and areas of growth, while building up their tools and capacity to productively respond to crisis and/or active conflict and historical harm. Participants learn values-enacted leadership skills that support collaboration and proactive problem-solving.
Are you and your team stuck in rut because you can’t decide how best to proceed? These facilitated sessions provide individuals and teams with decision-making support and assist with the process of identifying actionable pathways forward. These can be used in a variety of ways including for any large-scale decisions that require collective and community buy-in. EX: Bylaws, Changing Policy, Protocols, Practices and Procedures, Strategic Decision-making, Vision/Mission Statements, Hiring Decisions, etc.
Customized
Support & Facilitation
This is for individuals or teams that are in active conflict and/or whose historical tensions are leading to an overall harmful work environment. These sessions are trauma-informed and use restorative and transformative practices to de-escalate tensions and identify collective agreements that support relationship building and collaboration for the future.
Active Conflict and Difficult Conversations Facilitation
This is for institutions, organizations, and/or teams interested in assessment and recommendations to establish transformational change that align with their values. The recommendations are based on examining the structures, skills, and relationships that enable positive change and values-enacted decision-making.
