Turning Conflict
into Capacity
Listen Bridge Change offers conflict resolution training, facilitation, and leadership coaching for those in higher-education, community leaders, K-12, and workplace professionals. I can help you and your teams successfully communicate, collaborate, and problem solve!
Listen. Bridge. Change.
I work with you and provide the support you need to navigate difficult conversations and address challenges head on! And yes, leaders and teams are able to find the conflict resolution management style and system that works with their capacity and adapts to their needs. Learn more about my approach…
Our Services
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Do you need help with your conflict resolution and communication skills? We offer in-person and virtual workshops that can be customized to enhance your leaders and teams strengths.
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Are you and your team stuck in rut? Are you in an endless cycle of debate and can’t figure out the best pathway forward? Are the work styles in your team in conflict? These facilitated group sessions provide the support you and your leaders need for decision-making and identifying pathways to action.
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Would you like a sustainable system that helps you positively address miscommunication and conflict? These deeper dive sessions are designed to get to the root causes of more entrenched issues working against successful problem-solving. We support your leaders and teams to find opportunities for resolution, healthy communication, and overall team growth.
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Do you need support figuring out your leadership strengths and style? These one-on-one coaching sessions will help you identify the approaches and strategies that work best for you and inspire your teams. Leaders learn how to make the most of what they have to problem-solve, manage conflict, and support others in their growth.
The Impact
I have trained and supported hundreds of leaders and teams to navigate complex institutional dynamics, respond to crisis and harm, and implement human-centered strategies for change.
Dr. Méndez provides highly impactful professional service, including being a confidential advisor for leaders, running skill-building workshops, and holding space for important, difficult conversations to effectively occur. Through our four years of working together, I have come to think of her as an important member of my cabinet and I cannot imagine a more impactful facilitator and consultant.
Kendra Spence Cheruvelil
Dean, Lyman Briggs College
Michigan State University
We reached out to Dr. Méndez because we were looking for support navigating serious gender power dynamics and demoralization among faculty due to untenable and inequitable workloads. In response she designed and facilitated six very complicated and excellent workshops for the students and faculty in our department. These workshops were very helpful for all the participants, including for the most skeptical of participants. She developed tools that helped us support those with grievances and helped us identify ways to work better as a community. Her interventions made a profound and everlasting impact on our department.
Gladys Jiménez-Muñoz
Professor and Former Chair, Sociology
Binghamton University
The practices that Xhercis presented within the Conflict Style workshop helped our team connect more deeply and helped us gain skills to be used in both personal and work life. Learning these skills helps break generational trauma. They are skills that help us heal and help us keep moving/transforming. Thank you for leading by example, making these lessons visible, and helping us gain skills to be empowered and transform together. I know this is what will help our community uplift and care for each other overall.
Rebecca Gomez, Program Director
Trauma to Transformation Program
Tia Chucha’s Centro Cultural
and Bookstore
Her questions were very useful for leading us towards action through thinking individually and collaboratively. That is so often missing in all of these workshops. I learned so much and really appreciated her approach to just diving in and discussing messy situations. Many, many thanks to Xhercis!
Coalition of Women in German
Thank you again for your work with Aunt Lute and for how
straight-forwardly you approach the work to be done. Such a pleasure…
Joan Pinkvoss
Former Executive Director
Aunt Lute Press
Dr. Xhercis (Sir-Sis) Méndez, Ph.D., is a professor of Criminal Justice and has spent more than half her life navigating complex systems and helping people talk to each other when it's really hard. Beginning with her experiences as a translator for her Spanish-speaking mother, she learned early on the importance of asking the right questions and the power of bridging communities across significant differences. She has since become a compassionate educator, facilitator, and strategist dedicated to helping people transform conflict into opportunities for growth. With over 20 years of experience in education and facilitation across organizational, K-12, and higher education settings, Dr. Méndez invites everyone she works with to discover their own capacity for empathy and understanding, to turn challenges into human-centered solutions, and to build sustainable connections for the future!